Ottila International Private Ltd maintains www.ottila.net Website ("Site"). The following are the terms of use that govern use of the Site ("Terms of Use"). By using the Site you expressly agree to be bound by these Terms of Use of www.ottila.net privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. Ottila International Private Ltd reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, Ottila International Private Ltd may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

Limited License:
You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions of these Terms of Use. Ottila International Private Ltd may change, suspend, or discontinue any aspect of the Site at any time. Ottila International Private Ltd may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.

1.Site Operation:
India is our Country of Domicile. Ottila International Private Ltd controls this Site from India. Ottila International Private Ltd makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any Indian laws and regulations.

Applicable Law:
The Laws of the India shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection there with shall be heard only by a court of competent jurisdiction in Mumbai, India

2.Multi-Currency Priced Transaction:
The displayed price and currency on the site, will be the price along with processing fee (if any) to be charged on the Card and printed on the Transaction Receipt.

Purchases:
Ottila International Private Ltd accepts payment by Visa or MasterCard Debit or Credit Cards or American Express Credit Cards in INR for its products and services. Ottila International Pvt Ltd also accept payment through NEFT/Bank Transfer/RTG. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction. Interpretation: These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of Ottila International Private Ltd. All refunds will be made onto the original mode of payment.

3.Representations By You:
By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to Ottila International Private Ltd through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

4.Permitted Use:
You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by Ottila International Private Ltd to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by Ottila International Private Ltd to do so. The content and software on this Site is the property of Ottila International Private Ltd. The cardholder must retain a copy of transaction records and Ottila International Private Ltd policies and rules.

5.Your Account:
If you use Ottila International Private Ltd Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

No Commercial Use:
This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain Ottila International Private Ltd’s prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. Ottila International Private Ltd will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site.

Links And Search Results:
The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. Ottila International Private Ltd has no control over these sites or the content within them. Ottila International Private Ltd does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. Ottila International Private Ltd does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against Ottila International Private Ltd for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at info@ottila.net

Copyright Policy:
Ottila International Private Ltd may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.

Intellectual Property:
Although Ottila International Private Ltd is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through Ottila International Private Ltd’s system. The On-line Materials are Ottila International Private Ltd’s intellectual property, and are protected by international intellectual property laws. The On-line Materials may not be copied or redistributed either in whole or in part without prior written consent of Ottila International Private Ltd, except as expressly and specifically permitted under these Terms of Use.

The On-line Materials are and will remain the exclusive property of Ottila International Private Ltd. All rights, titles and interests in and to the On-line Materials will be and remain vested solely in Ottila International Private Ltd. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the On- line Materials, or any rights thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the On-line Materials to create a product for resale or to use the On-line Materials in any way that competes with Ottila International Private Ltd.

You acknowledge and agree that Ottila International Private Ltd will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the On- line Materials made by or for you. At Ottila International Private Ltd’s request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to Ottila International Private Ltd or perfect these rights, titles or interests in Ottila International Private Ltd’s name.

DISCLAIMER OF WARRANTY, LIMITATION OF DAMAGES. OTTILA INTERNATIONAL PRIVATE LTD MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTY OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS IN RELATION TO THE AVAILABILITY, ACCURACY, VALIDITY, RELIABILITY OR CONTENT OF THESE PAGES AND/OR THE SITE. OTTILA INTERNATIONAL PRIVATE LTD ALSO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION THAT IS SUBMITTED, DISPLAYED OR UPLOADED THROUGH THE SITE BY ANY USER. OTTILA INTERNATIONAL PRIVATE LTD SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE, EVEN IF OTTILA INTERNATIONAL PRIVATE LTD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF OTTILA INTERNATIONAL PRIVATE LTD WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT OF LIABILITY PERMITTED BY LAW.

Violation Of Terms Of Use:
You understand and agree that in Ottila International Private Ltd’s sole discretion, and without prior notice, Ottila International Private Ltd may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if Ottila International Private Ltd believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of Ottila International Private Ltd, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to Ottila International Private Ltd for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. Ottila International Private Ltd may release user information about you if required by law or subpoena.

Indemnity:
You agree to indemnify and hold Ottila International Private Ltd, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms of Use.

Licence Granted To You:
By providing materials to Ottila International Private Ltd, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted Ottila International Private Ltd an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. Ottila International Private Ltd may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against Ottila International Private Ltd for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to Ottila International Private Ltd. Any communication or materials you send to Ottila International Private Ltd will be treated as non- confidential and non-proprietary and may be disseminated or used by Ottila International Private Ltd for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.

Advertising:
The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. Ottila International Private Ltd is not responsible for the acts or omissions of any advertiser or sponsor.

Severability:
If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

Payment Confirmation:
Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

Cancellations & Amendments:
The cancellation deadline varies for each and every booking and the same will be informed prior to confirmation. Bookings confirmed can either be cancelled/amended without charges before the cancellation/amendment deadline. If in case a booking is cancelled/amended after the cancellation/amendment deadline, charges will be applicable. On acceptance of the charges, the booking will be cancelled/amended. A booking cancelled after the deadline date would attract a minimum 1 night (For hotels) to 100% charges as deemed by the supplier. Kindly be informed that the full refund will be made to the payment solution used initially by the customer upon cancelling a reconfirmed booking before the deadline date.

Refunds:
Refunds are subject to receiving confirmation from our supplier. Refund requests for partially utilized services will not be processed unless & until we receive an email in writing from the service provider that the guest has not utilized all the services in full as specified on our final confirmation and the supplier confirms in writing that a refund will apply to the un-utilized services. Refund requests will only be processed if received in writing within 30 days from the commencement date of the travel component. Refund requests for fully un-utilized services will be processed only when we receive the written request. A period of 10 to 45 days is required to process any refund requests. No claims would be entertained after a refund is processed. Please note that refunds will be made onto the original mode of payment.

For Refund request on waiver of charges an appropriate document will be asked by Ottila to be submitted for processing the same with respective suppliers. Refund/s will be processed only for the services rendered and not for any inconvenience caused or additional cost incurred due to the non- availability of the service.

No Shows:
No shows will attract 100% charges.

Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.

INFORMATION GATHERED BY www.ottila.net. This is www.ottila.net's ("www.ottila.net") online privacy policy ("Policy"). This policy applies only to activities www.ottila.net engages in on its website and does not apply to www.ottila.net activities that are "offline" or unrelated to the website.

www.ottila.net collects certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. The anonymous data collected by the www.ottila.net website can include information such as the type of browser you are using, and the length of the visit to the website. You may also be asked to provide personally identifiable information on the www.ottila.net website, which may include your name, address, telephone number and e-mail address. This information can be gathered when feedback or e-mails are sent to www.ottila.net when you register for services, or make purchases via the website. In all such cases you have the option of providing us with personally identifiable information.

1. USE AND DISCLOSURE OF INFORMATION. Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our site. We will disclose your Delivery information to third parties for order tracking purposes or process your check or money order, as appropriate, fill your order, improve the functionality of our site, perform statistical and data analyses deliver your order and deliver promotional emails to you from us. For example, we must release your mailing address information to the delivery service to deliver products that you ordered.

2. All credit/debit cards' details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties

COOKIES. Cookies are small bits of data cached in a user's browser. www.ottila.net utilizes cookies to determine whether or not you have visited the home page in the past. However, no other user information is gathered.

www.ottila.net may use non-personal "aggregated data" to enhance the operation of our website, or analyze interest in the areas of our website. Additionally, if you provide www.ottila.net with content for publishing or feedback, we may publish your user name or other identifying data with your permission.

www.ottila.net may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. www.ottila.net may also provide such personally identifiable information in response to a law enforcement agencies request or as otherwise required by law. Your personally identifiable information may be provided to a party if www.ottila.net files for bankruptcy, or there is a transfer of the assets or ownership of www.ottila.net in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.

3. SECURITY. www.ottila.net takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, www.ottila.net cannot guarantee the security of any information that is disclosed online.

4. OTHER WEBSITES. www.ottila.net is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. We are not responsible for the policies or practices of third parties. Please be aware that our sites may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those Web sites linked to our site is not covered by this Policy. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.

MINORS. www.ottila.net does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the www.ottila.net website or services, and www.ottila.net requests that minors under the age of 18 not submit any personal information to the website. Since information regarding minors under the age of 18 is not collected, www.ottila.net does not knowingly distribute personal information regarding minors under the age of 18.

CORRECTIONS AND UPDATES. If you wish to modify or update any information www.ottila.net has received, please contact info@ottila.net

5. MODIFICATIONS OF THE PRIVACY POLICY. www.ottila.net. The Website Policies and Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted”.